I first met Jill in 2014. We were in the first year of owning our salon, and had very few systems in place. Over the past 6 years we have worked with Jill through individual coaching as well as team building measures. Her love of the industry and desire for us to succeed was evident from the beginning and has never faded. Jill’s vast knowledge of procedures and systems helped us increase our salon revenue over 300%, our profit margin by more than 7%, and our retail has exploded over the years. We even moved from an 1800 square foot leased space in a shopping center to our current dream location, a 3500 square foot salon with a dedicated spa area. I can honestly say, without Jill’s guidance, we would most likely be out of business. Instead, we are honored to be one of SalonToday’s Top 200 salons for 2019 and 2020. Thank you Jill!
Why a Coach?
Initially I didn’t understand why people would need a business coach. But it does go without saying, I would not be where I am in life both personally and professionally without a business coach.
I was a slave to my business, all I did was work and had no strategic plan to grow my business.
I have been with Jill Ruone for over 10 years. Our journey together has help me mold a leadership style that has created a business where are success has been driven by a positive culture. It became evident very early that you need systems and a great culture to grow a business. I came away from every coaching session with a clear understanding what I needed to do to grow my business, how I could improve my skills and become a better coach myself.
The piece that was very clear to me thru this process was she created the accountability for me. Get it done and be detail oriented. I am thrilled beyond belief with the results that Jill has helped me achieve in both my professional career and personal life I would not be where I am today without her patients, guidance, and support.
I really wish that I would have found Jill earlier in my career. I call her my mentor, my coach, and my friend. I am truly grateful.
Before working with Jill, the salon was hitting a plateau, and business as usual didn’t work anymore. The knowledge and expertise Jill provides has changed the direction of our business. We have enjoyed a 12%growth in sales and look forward to increasing all of our KPI’s. Jill is an absolute pleasure to work with and makes learning and growing, fun and easy.
Working with Coach Jill was a life changing experience. Her profound expertise and experience in the beauty industry showed up in every session! We were out of fresh ideas and running out of hope when we started working with Jill. She offered many ideas for growth, teamwork and culture that we still use today. She cares about you, your team and your business as a whole. Coaching with Jill is one of the best investments we’ve ever made.
I had the privilege of having Jill as a coach. She helped guide me not only as a salon owner and as a coach for my own team but also for how I could improve myself and my numbers as I worked behind the chair myself. It was THE BEST investment I have made in myself and my business. My confidence grew as I finally had reasons for why I did the practices and procedures we did in the salon and was able to help guide and grow my team which in return helped our profit at the salon in a huge way! I hands down would recommend Jill for coaching as she knows how to guide you in so many avenues of your business but also gives a little “tough love” when I most needed to hear it to move me and my business in the right direction.
Since my business partner Jackie and I have had the opportunity to subscribe to Jill Ruone’s expertise in Salon coaching. We have done nothing but grow. We both knew the what? Hair, our craft, but we didn’t necessarily know the how. How to run a profitable salon and manage our employees, also the Business end. Over the past 2 years our leadership skills have grown tremendously. Jill has shown us how to run and manage our salon with profit and professionalism. She has shown us how to save thousands of dollars that now go to the bottom line. It’s great to have her on our team. Jill is our secret weapon and we feel so much more confident in our abilities. We would highly recommend Jill Ruone and her services. We now have clarity and focus. Thank you, Jill,!