Importance of Communication, Collaboration, & Clarity

• Create a committee/management/leadership team within your team to help identify new policies/procedures
• Importance of enrollment; making team members feel valued; yields massive BUY-IN
• 3 lanes- Client Lane/Team Lane/Business Lane
• Smooth experience for team
• Gets everyone on the same page
• Eliminates surprises
• Importance of a “dry run” or soft opening before back in business
• Importance of advanced communication prior to reopening with team
• Outline new safety protocols so everyone feels secure (must be written)
• Communication between team members to create support as challenges arise

Communication Tools

• Slack/Zoom/FaceTime
• Consistent team meetings, huddles, and 1-on-1’s
• Clear and concise written outlines of new protocols and procedures