Podcast

Podcast

Back in Business: Re-Opening During the Pandemic

Episode 4: Part 3 Team Communications

Importance of Communication, Collaboration, & Clarity
  • Create a committee/management/leadership team within your team to help identify new policies/procedures
  • Importance of enrollment; making team members feel valued; yields massive BUY-IN
  • 3 lanes- Client Lane/Team Lane/Business Lane
  • Smooth experience for team
  • Gets everyone on the same page
  • Eliminates surprises
  • Importance of a “dry run” or soft opening before back in business
  • Importance of advanced communication prior to reopening with team
  • Outline new safety protocols so everyone feels secure (must be written)
  • Communication between team members to create support as challenges arise
Communication Tools
  • Slack/Zoom/FaceTime
  • Consistent team meetings, huddles, and 1-on-1’s
  • Clear and concise written outlines of new protocols and procedures